If you don’t have entry fee protection, you will be refunded 90% of the entry fee paid (including the $99 non-refundable deposit if you are on the instalment plan) if you confirm your withdrawal by 30 September 2021.  

Withdrawals can be made online. 

If your preference is to transfer to the 2023 event the following will apply;

If you have entry fee protection 100% of your entry fee will be credited.

If you don’t have entry fee protection a 10% transfer fee will be deducted from your entry fee and the remaining balance will be credited.  

Transferred entries will be provided a code to redeem your credit which must be used to enter into the 2023 event, you will be emailed instructions prior to entries opening. Any difference in entry fee would need to be paid at time of entering. You will be given 2 weeks to redeem your credit, any unused credit will be wiped and no refunds available. Transfer amounts are only able to be transferred to the 2023 event. Transferred entries are not eligible for early bird rates. No refund provided if the credit balance is higher than the 2023 entry fee. If you choose to transfer you can’t then change your mind and request a refund prior to entries opening for the 2023 event. 

If you decide to withdrawal or transfer after 30 September 2021 the standard cancellation policy will apply.

If you don’t have entry fee protection, you will be refunded 90% of the entry fee paid (including the $99 non-refundable deposit if you are on the instalment plan) if you confirm your withdrawal by 30 September 2021.  

Withdrawals can be made online. Supporting evidence must be provided with withdrawal request (i.e. redundancy letter from employer).  

If you decide to withdraw after 30 September 2021 the standard cancellation policy will apply.

As per the COVID-19 Protection Framework we will be required by the government to use vaccination certificates (My Vaccine Pass). This applies to everyone over the age of 12 years and 3 months. This will allow the event to go ahead at both ‘Orange Light’ and ‘Green Light’ status for those who have a valid Vaccine Pass.

If you have already entered and have chosen not to be vaccinated, we respect your decision and ask for you to contact us on info@coasttocoast.co.nz . There is a refund window available up until 5pm, 10 December 2021, after this date the standard cancelation policy applies.

Athletes will have their Vaccine Pass verified at registration, please bring your pass and ID. All team mates should be attending registration together to collect the teams race pack, team race packs will not be handed out until all team members Vaccine Passes have been verified.

Support crew should attend registration with their athlete, where their Vaccine Pass to be verified (bring Pass and ID). We understand that this may not possible for all crew, but it will be the most efficient way to complete this process. If crew are unable to make registration they will be checked prior to entering any transition area. NO pass, NO entry, NO exceptions. Entry to transitions will take a little longer in order for this process to take place.

Key transition areas (Aickens Corner, Klondyke Corner, Gorge Bridge and New Brighton) will have dedicated event zones which will be clearly identified with signage. Entry to identified event zones will be via Vaccine Pass (for those over 12 years and 3 months).

Once a Vaccine Pass has been verified a wristband will be provided for easy identification throughout the event, once you receive your wristband please keep it on until the completion of the event or you will be asked to produce your Vaccine Pass for verification again. 

We know these steps will add time to access areas, however in order for the event to take place in accordance with the Governments protection framework this has to happen. Please be prepared with your Vaccine Pass, ID and be kind to the crew undertaking the checks.

No, you do not carry your ‘traffic light status’ with you and therefore you can travel from a ‘Red Light’ area to an ‘Orange Light’ or ‘Green Light’ area to attend events.

Spectators are welcome. Spectators within the event area will be required to show Vaccine Pass on entry. The areas will be well sign posted.

As it currently stands the event can go ahead at both Orange and Green Light status if vaccination certificates are used.

Unfortunately, the event cannot go ahead if any of the DHB locations that the event is hosted are in ‘Red Light’ status and the event would be cancelled for 2022. We will post clear updates in the lead up to the event as we get any new information.

Athletes will be given 2 options;

Entry Transfer to 2023

Entries can be transferred to the 2023 event.

Only entries that are paid in full are eligible for this option, entries are only transferrable to the 2023 event.

2022 Entry Protection fee is non-refundable and the protection is not transferable to the 2023 entry. Entry Fee Protection can be purchased for the 2023 event, click here for entry fee protection policy and what is covered.

Transferred entries not eligible for refunds, unless you have added entry fee protection to the 2023 entry and the reason for withdrawal is covered under the entry fee protection T&C.

Receive a refund

If you have entry fee protection 70% of your entry fee paid will be refunded. Entry fee protection fee is non-refundable.

If you don’t have entry fee protection 60% of your entry fee paid will be refunded

Refunds will be made via the method your entry was paid (i.e. either credit card or internet banking)