Item | Withdrawal Date | Refund available |
---|---|---|
Entry Fee | Before 30 September 2025 | 75% refund less installment entry deposit* |
Entry Fee | Between 1 October 2025 & 20 January 2026 | 40% refund less installment entry deposit* |
Entry Fee | From 20 January 2026 | No Refund |
Meals | Before 31 January 2026 | 100% Refund |
Transport | Before 31 January 2026 | 100% Refund |
Photos | Before 31 January 2026 | 100% Refund |
Additional Bibs | Before 31 October 2025 | 100% Refund |
Refund Protection (Cover Genius) | Non-refundable | |
Credit Card Fees | Non-refundable | |
Installment entry deposit | Non-refundable | |
Tandem kayak hire | From 1 November 2025 | Tandem kayak hire cost will be taken off any refund due ($345) |
Changes to your Registration
Any requested changes to your registration (changing events) after 1 November 2025 will be considered on a case by case basis. Any confirmed changed will incur a $30 administration fee and $40 fee for bib replacement if you are changing category and require a different bib. If you wish to change between events that have a different entry fee price the difference in price must be paid by the competitor. If you are changing between events that has a lower entry there is no refund provided for the difference. Please ensure your registration details are correct at time of entry.
No changes will be permitted after 20th January 2026.
If you need to withdraw from the 2026 event, your withdrawal will follow the cancellation policy, and you'll be added to a priority entry list for 2027 in the same category.
Replacement Team Members
Teams wishing to replace a team member are able to prior to 20th January 2026. They must contact us to advise us of their request to do so and the replacement team member needs to complete the online entry form before 20 January 2026. Team member changes after 1 November will incur a $30 administration fee for each change. If the number of team member changes means no one from the original team is still in the team then the team must be withdrawn as per the withdraw policy.
No team mate changes will be permitted after 20th January 2026.
Transfers
Transfers to other years events are not permitted. Transfers between participants are not permitted.
CLOTHING SIZE | RECOMMENDED BIB SIZE |
---|---|
Womens 8 / 10 | Small bib |
Womens 12 / 14 | Medium-large bib |
Womens 16+ | X Large bib |
Mens S | Small bib |
Mens M / L | Medium-large bib |
Mens XL / XXL | X Large bib |